1How do I open an account with Duramax?
For OEM customer, please email your request to email@example.com For Aftermarket customer, please email your request to firstname.lastname@example.org And for all oversea customer, please email your request to email@example.com
2How do I track my order?
You can visit us at www.duraxmax.com and log in to your account. You can find order information, order history and tracking information there.
3How do I return my order?
click RMA Form to fill out the authorization form. If you have any question on how to fill out the RMA form please contact 1-877-852-3373 or email your question to firstname.lastname@example.org. All the line needs to be filled out completely to prevent delaying the process.
4When does my warranty start?
Warranty is effective from the date of product manufactured. You can locate product manufacture date on the back of your product along with part numbers. If you have question whether your product have warranty, please email your part number to email@example.com